Reviewed: Legit or Scam? And How is Their Privacy?

This is my review of in 2024, a popular online genealogy platform providing genetic testing, heritage research tools and more.

MyHeritage Reviewed

Interested in giving a go? You can obtain a free account to get started with building your own family tree (limited to 250 people).

Click here to start your free MyHeritage account. legit or scam?

The history of the MyHeritage company goes as far back as 2003, and to date supports 42 languages on it’s interface which serves more than 90 million users.

They provide the following main services;

  1. Family tree is where your story begins, reveal your family history by searching through billions of records, building a map of your relatives.
  2. DNA testing at MyHeritage is an affordable and reliable way to discover your ancestors from around the globe.

For sure they are a legit company, and their business record proves that.

It seems that the scam accusations that have been targeted at MyHeritage are mainly connected with plan renewals. Since they offer a generous free trial, some customers have been charged a renewal fee having forgotten to cancel before expiry.

Surprisingly many of those who felt being scammed, have posted complaints online before bothering to contact for a refund.

This is understandable for a service with more than 90 million users. However, I would like to remind you that remember to cancel your trial well beforehand.

How is their privacy and safety?

Using world-leading protection to keep your data safe, security and safety is at utmost importance to MyHeritage. Unfortunately no system is bulletproof.

This was proven in 2018 when hackers managed to gain access to some of the user account details. This breach in privacy was big news at the time.

MyHeritage responded by locking all affected accounts, and requesting users to renew their passwords. This has happened to many legit companies around the world and it is good luck that only the login names and passwords were exposed.

This has not affected MyHeritage negatively but they have taken on the opportunity to increase their safety measures further, and increase privacy.

Is DNA testing worth it?

I’d like to emphasis that in my experience genetic testing is fun but should be taken with a grain of salt without expecting too much or taking it too seriously.

But as far as the fun factor goes, in my experience DNA testing is well worth it and accurate enough to be able to get something out of it.

These are commercial and low-cost tests, but reliable and accurate within the standards of the DNA testing industry. Which also means that your entire genome cannot be tested, instead gene code analysis is based on interest.

Some have complained of the result but this is not the fault of the actual test or MyHeritage itself but the lack of interesting data found in DNA.

Did you know? If you are eligible to the “DNA Quest Initiative” program, you could receive your own DNA testing kit for completely free!

What’s your experience or review of MyHeritage, is it worth it?
From complaints to praise, your comment is welcome.

Thank you for visiting my blog, David.

This post contains affiliate links where appropriate which may convert to monetary benefit to the author of this blog. Thank you.

2 thoughts on “ Reviewed: Legit or Scam? And How is Their Privacy?”

  1. It is not easy to cancel subscription after the end of trial period when I logon via Google account. As it SSO to logon to MyHeritage so there was no password. However, near the end of free trial period, I no longer logon to MyHeritage to cancel the subscription. The password reset at MyHeritage won’t work for my case. It keep looping between email and logon page, but not to the actual password reset page. I believed it is a scam which tried to charge me for the full year subscription. I have been trap with the scam trick!!! Don’t even try MyHeritage even for the free trial as you might have problem like me.

    • @ Ken

      I am having login difficulty similar to yours. The catch is in my credit card provider saying MyHeritage needs to end my payment obligation but I can not log in to arrange that because I have no password to log in with and the password reset does not work.


Leave a Comment